Payment and Refund Policy

1. What you buy

Nudifier.AI is a digital service. You pay for credits, which are spent on generating and editing images and videos:

• credit packs: a one-time purchase of a fixed number of credits;
• subscriptions: a monthly credit allowance for one month or for one year.

All prices are set in US dollars and listed on our Pricing page.

2. Payment methods

• Telegram Stars: you pay inside Telegram; the price in Stars is shown before you confirm the payment.
• Cryptocurrency: you pay through our payment provider Trybit (formerly CryptoCloud) in USDT, USDC, BTC, ETH, LTC, TON, TRX, SOL or another currency offered on the invoice. The invoice is priced in US dollars and converted at the exchange rate fixed when the invoice is created.

We do not accept bank cards.

3. Paying with cryptocurrency

• A crypto invoice is valid for 24 hours. Send the exact amount shown, in the currency and on the network shown on the invoice.
• Blockchain network fees are paid by the sender. For some networks the invoice also includes a transfer fee (for example, on the Tron network); it is shown on the invoice before you pay.
• If less than the invoiced amount arrives, the invoice is marked as partially paid and no credits are added. You can send the difference to the same address before the invoice expires, or contact us for help.
• A payment sent to an expired invoice, on the wrong network or in the wrong currency may be delayed or lost. Contact us with the invoice number and we will help as far as the payment provider allows.

4. When credits arrive

Credits are added to your account automatically as soon as the payment is confirmed: immediately for Telegram Stars, and after the network confirms the transaction for cryptocurrency, usually within a few minutes. If your credits have not arrived within one hour of a confirmed payment, contact us with the payment date, the amount and the invoice number.

5. Subscriptions and cancellation

• Monthly plans paid with Telegram Stars renew automatically every 30 days until you cancel. You can cancel at any time in the app or in your Telegram subscription settings.
• Annual plans are paid once for 12 months and do not renew automatically. Plans paid with cryptocurrency do not renew automatically either.
• After cancellation the plan and its credits remain available until the end of the period you have paid for. Cancelling does not refund the current period.

6. Refunds

• You can get a full refund within 24 hours of a purchase if none of the credits from that purchase have been used.
• If a generation fails because of an error on our side, the credits spent on it are returned to your balance automatically.
• If you were charged but did not receive your credits, and we cannot deliver them, we refund the payment in full.
• Otherwise, credits that have been used and subscription periods that have started are not refundable, except where the law requires a refund.
• Purchases made by accounts closed for breaking our Terms of Service are not refunded.
• Free and promotional credits have no cash value and are not refundable.

7. How to request a refund

Email [email protected] with your Telegram username or account ID, the date and amount of the purchase and, for cryptocurrency, the invoice number. We reply within 3 business days.

• Telegram Stars are refunded to the same Telegram account in Stars.
• Cryptocurrency is refunded to a wallet address you provide, in USDT or in the currency you paid with, for the US dollar amount we received, less the network fee of the refund transfer. Please double-check the address: transfers to a wrong address cannot be reversed.

When a purchase is refunded, the credits it added are removed from your account.

8. Contact

Questions about payments and refunds: [email protected].